Standup For Service

Details

Most organizations will have a customer service policy, which
describes their strategy for looking after customers. The policy will
emphasize how highly the organization values their customers.
The terms the 'customer is king' and 'customer service is our
priority' are often used to describe the value which the
organization place on their customers.

Unfortunately slogans and catch phrases are where their customer
service sometimes begins and ends because staff don't share the
same passion for serving the customer. The aim of any customer
service policy will be to make customers feel satisfied and valued
so that they will want to return. That is only achieved when staff in
all positions of an organization recognize that customer service
really must be their priority too.

'Standup for Service' utilizes comedy to drive that message home
in way no training program can ever hope to achieve. With
comedy, your employees will remember the message and will
repeat the stories reinforcing the message to themselves and to
those around them. Your staff will see that good customer service
is something that is not only good for the company but good for
them too. While everyone loves a funny joke, no one wants to be
the punchline.